Privacy Policy

The Company Behind Boomzino Casino and This Notice

The data controller is Neroblanko Tech B.V., the company that operates this site under licence OGL/2024/790/0272 issued by the Curaçao Gaming Authority. Where this policy says we, us or our, it means that company.

The policy covers every part of the service: registration, the cashier, the games, the sportsbook, the promotions board, the help desk and the marketing we send. It does not cover third-party websites that may be reached from ours, such as the organisations named in our footer, because each of those publishes its own policy and controls its own records.

Using the site means this policy applies to the information involved. Where we change it, the revised version is published here with a new date at the foot of the page, and a change that materially affects how information is used is also announced inside the account.

Information Boomzino Casino Holds on a Member

Information reaches us in three ways: you give it to us, the service generates it, or a payment provider returns it to us after a transaction.

What you give us includes your name, date of birth, residential address, email address, telephone number where supplied, the currency chosen for the balance and the credentials used to sign in. Verification adds a photo identity document, a recent proof of address and a card confirmation where plastic funded the balance. Messages sent to support, including any attachment, are also held.

What the service generates includes deposits, withdrawals, stakes, wins, bonus history, session times, the device and browser used, the operating system, the screen size, an approximate location derived from the network address and the pages opened on the site. Responsible gambling settings, marketing preferences and the record of any self-exclusion sit in the same category.

What payment providers return is limited. We receive confirmation that a payment succeeded or failed, the method used and a masked reference such as the last four digits of a card. Full card numbers and wallet credentials stay with the provider and never reach our systems.

The Purpose Behind Each Boomzino Casino Record

Each category of information has a purpose attached to it, and we do not repurpose records simply because we hold them.

• Opening and running the account, including sign-in, balances and the game history behind it.
• Processing deposits and payouts, and investigating a transaction that does not complete.
• Confirming identity and age, which the licence requires before a first payout is released.
• Detecting fraud, duplicate accounts, bonus abuse and money laundering.
• Applying responsible gambling settings and honouring a self-exclusion once it is in place.
• Replying to help-desk messages and logging the outcome against the account.
• Sending offers and news where marketing has been agreed to.
• Measuring how the site is used so that pages, games and the cashier can be improved.

Information collected for verification is used for verification and for the legal obligations that sit behind it. It is not used to build a marketing profile.

Why Boomzino Casino May Hold This Information

Four grounds cover everything we do with personal information.

Performance of a contract covers running the account, settling bets and paying out winnings, because none of that is possible without the records involved. Legal obligation covers identity checks, age verification, anti-money-laundering procedure and the records our licence requires us to retain. Legitimate interests cover fraud prevention, security monitoring, service improvement and the defence of legal claims, balanced in each case against the effect on the member. Consent covers marketing communications and any non-essential cookie, and it can be withdrawn at any time without affecting anything processed before the withdrawal.

Switching Boomzino Casino Offer Emails On or Off

Marketing is opt-in and stays that way. Choosing to receive offers at registration, or switching them on later, is what allows us to send them, and the preference is stored against the account rather than against an address.

Preferences are changed in the account at any hour, and every offer email we send ends with a one-click opt-out of its own. Switching marketing off does not hide the promotions themselves: the offers board stays exactly as it is, and the welcome package, reloads and cashback all continue to apply.

Service messages are separate and cannot be switched off while an account is open. These include password resets, verification requests, payout confirmations, security alerts and notices about changes to our terms, because an account cannot be run safely without them.

The Suppliers That See Boomzino Casino Records

We do not sell personal information, and we do not pass it to anyone who wants it for their own marketing. Sharing happens only where a third party performs a function that the service depends on.

• Payment providers and banks, which need the details required to move money.
• Identity verification services, which check a document against the data behind it.
• Game studios, which run the titles in the lobby and receive the session data a round needs.
• Hosting, security and customer-service suppliers acting on our written instructions.
• Our licensing authority, where a complaint is escalated or a regulatory request is made.
• Law enforcement and courts, where there is a legal duty to disclose.

Every supplier is bound by a contract limiting what they may do with the information and requiring them to protect it to the standard set out here.

Sending Boomzino Casino Records Abroad

We operate from abroad and a number of our suppliers do too, so information is transferred internationally as a matter of course. Where that happens, the transfer is covered by one of the mechanisms recognised for the purpose: an adequacy decision covering the destination, standard contractual clauses in the supplier agreement, or equivalent safeguards agreed in writing.

The practical standard does not change with the destination. A supplier in another jurisdiction is held to the same obligations on security, retention and onward transfer as one at home, and is audited on the same basis. Ask through our contact page and we will set out which safeguard covers a particular transfer.

How Long Boomzino Casino Keeps Each Record

Records are kept for as long as the purpose behind them lasts, and then for as long as the law requires. Account and transaction records are retained for the period set by anti-money-laundering rules and by our licence, which runs to several years after an account closes.

Verification documents are kept for the same period, because they evidence the checks we were obliged to carry out. Support conversations are held while a case is open and for a defined period afterwards so that a follow-up has context. Marketing records are kept until consent is withdrawn, after which the address is suppressed rather than deleted, so that no further messages are sent to it by mistake.

Self-exclusion records are kept permanently. That is deliberate: a record that expired would allow a closed door to reopen without anyone intending it.

How We Guard the Data Boomzino Casino Stores

Information in transit between your device and our servers travels over SSL encryption. Information at rest is held on systems with access restricted to staff whose role requires it, and that access is logged and reviewed.

Member balances are held separately from operating funds. Two-factor authentication is available on every account and is the single most effective step a member can take. Automated monitoring watches for unusual patterns and raises them for a person to review, and staff are trained on handling personal data before they are given access to any of it.

No system is immune from every risk, which is why we also plan for failure. Where a breach is likely to affect the rights of members, we notify the relevant authority and the members concerned within the timescales the law sets.

Requests Boomzino Casino Must Honour

The following rights apply to the information we hold about you, and exercising one of them costs nothing.

• Access: a copy of the personal data we hold, with an explanation of what is done with it.
• Rectification: correction of anything inaccurate or incomplete.
• Erasure: deletion where no legal or regulatory duty requires us to keep the record.
• Restriction: processing put on hold until a question over accuracy has been settled.
• Objection: an objection to processing carried out under legitimate interests.
• Portability: a machine-readable copy of the data you supplied to us.
• Withdrawal of consent: for marketing and for non-essential cookies, at any time.

Requests are made through our contact page and answered within one month. Identity is confirmed first, because releasing an account record to the wrong person would be the larger failure. Where a request is refused in part, the reason is given in writing along with the route to challenge it.

Adults Only: the Age Check at Boomzino Casino

The service is for adults of 18 and over. Date of birth is collected at registration and confirmed against the identity document provided at verification, and an account that cannot pass that check is closed with any deposited balance returned through the original route.

We do not knowingly collect information from anyone under 18. Where an account is found to belong to a minor, it is closed immediately, the records are handled under the retention rules above and any winnings are void. Adults sharing a device with family should consider a parental control at the operating-system level, which prevents the site from loading at all.

Browser Storage Used Across Boomzino Casino

Cookies and similar storage are used to keep you signed in, to remember preferences such as language and odds format, to secure the session and to measure how the site is used. Strictly necessary cookies run without consent because the service cannot function without them. Everything else runs only where consent has been given.

Our cookie policy sets out each category in detail, names the cookies we set, explains how long each one lasts and shows how to manage them in every major browser. The consent choice made on the banner can be changed at any time from the same page.

Where Boomzino Casino Lets Software Decide

A few checks are automated for the simple reason that they apply to every single transaction. Fraud screening, anti-money-laundering monitoring and bonus-abuse detection all score activity against patterns, and a score above a threshold holds the transaction for a person to review rather than deciding the matter on its own.

Where an automated process would have a significant effect, a human reviews it before anything is final. A member affected by such a decision can ask for the reasoning, express a view and request that the decision be looked at again. Profiling for marketing purposes is limited to grouping members by the games and offers they actually use, and it stops entirely where marketing consent is withdrawn.

Raising a Concern and Tracking Policy Updates

Concerns about how information is handled should come to us first, through the contact page. Cases are logged, answered in writing and escalated to a senior reviewer on request. Where the answer does not settle the matter, the complaint can be taken to the data protection authority in your country of residence, and nothing in this policy limits that right.

This policy is reviewed regularly and updated where the service, the law or our suppliers change. The current version is always the one published on this page, and the date shown at the foot of the page is the date it last changed. Continuing to use the service after a change means the revised version applies.